Jeff
GBI had a software mishap that I had done… I had a software mishap that I had done on my mandrill machine. I emailed them (yorahome) and to my surprise, I had a response in just a few hours. Jim was the tech that was helping me with the software issue. He went way above and beyond helping me solve my issue. My mandrill was back up and running within a few hours and has been perfect ever since. Great customer service!!!!!!
tom
GBgreat customer service email was answered in less than 30 minuetes and one email later had order placed. in the past Jeremy has called after hours and on a weekend best customer service i have dealt with in years hands down the best in the business. started with a 3018 graduated to a mandril and now a silverback didn't shop around after first one because of your service. keep it up thank you
Brad
CAMandrill issue I had an issue with my mandrill which I could not troubleshoot on my own. I e mailed support and Nick immediately started helping me. It was a tricky fix that took a while to diagnose. But, at no time did I ever feel unsupported. I have to say, some of the best customer support I have ever experienced. These guys are awesome! Thanks to Nick and Jim, I can’t say enough about how great of an experience this was.
Bart Hobbs
GBThey have always been top notch with… They have always been top notch with customer service and the products are as advertised. Anytime I place an order, they have been quick to supply. Thank you much and keep up the great work!!!
MrViv
GBThe support team at Yorahome The support team at Yorahome were extremely helpful and responded very quickly to my questions about my laser engraver. I find this product to be excellent value for money and it works brilliantly. Coupled with great support I highly recommend Yorahome !