Dennis Hazlett
GBThe customer service and warranties from Radioddity are excellent The customer service and warranties from Radioddity are excellent. My ham radio stopped transmitting 3 months into the warranty and I contacted them via E-mail. Helen Lu, E-mailed right back and ask what the problem was I was having with the radio and after explaining she shipped a new microphone to me and followed up with E-mails to make sure I received it and it worked. After letting her no the radio was not working with the new mic. She shipped out a brand new radio which is working great. I am now a customer for life.
Spafford Hutchinson
GBPosed a question on the support link… Posed a question on the support link and it was answered quickly and accurately. Always have had good experience with Radioddity.
Anthony Ynostrosa
GBCustomer support went above and beyond Customer support went above and beyond. I had a few radios that had programming and issues and after a few emails back and forth we could not solve the problems but Radioddity did offer to exchange the radios. New radios are working great and I will definitely be a returning customer.
Julio Paredes
GBIrene's help was outstanding on… Irene's help was outstanding on resolving the problem I had with my new DB25-D.
Ken
GBOutstanding customer service!!!!! Outstanding customer service!!!!!! Nora was great helping me with a radio problem. Radioddity went above and beyond for me. Thank you.