Julio Paredes
GBIrene's help was outstanding on… Irene's help was outstanding on resolving the problem I had with my new DB25-D.
ray smith
GBGreat company to deal with I've ordered multiple radios from this company over the years. Customer support before and after is excellent. Most recently I had an issue with a GD-88 and Michael from customer service got in touch quickly and worked diligently to resolve the equipment issue I experienced
CWGTC
CAThe focus today’s review is on Echo The focus today’s review is on Echo, a Customer Service Rep at Radioddity.com Echo. Yes, that’s her name. She’s a very real person. A very nice person as well as all-about-her-people. Echo has helped me any number of times in the recent past. From time to time, any product we buy can find itself needing an adjustment of some sort. Or even a replacement part. The more complex a system is, the more chance there will at some point require customer assistence. Just a fact of life. Echo has taken care of every warranty issue I’ve ever had at Radioddity. Parts, advice or obtaining factory assistence. Echo is tops in her field, and a really sweet person, too.
Spafford Hutchinson
GBPosed a question on the support link… Posed a question on the support link and it was answered quickly and accurately. Always have had good experience with Radioddity.
Anthony Ynostrosa
GBCustomer support went above and beyond Customer support went above and beyond. I had a few radios that had programming and issues and after a few emails back and forth we could not solve the problems but Radioddity did offer to exchange the radios. New radios are working great and I will definitely be a returning customer.