Horrible experience. Horrible experience.. received product after 30 days and was not even functioning. Sent them messages and emails .. no response No guarantee is available and no refunds.. It’s also bad quality Chinese stuff

The wrong item was sent. The wrong item was sent. I’ve emailed a few times and commented on your FB page, but still haven’t gotten a response. Your customer service is terrible.

faulty product, non responsive customer service Purchased the grav station, which initially functioned as expected for about a month. However, it has since developed issues, overheating to the extent that it's uncomfortable to touch. Additionally, the phone charging pad is jammed, resulting in a loud clicking noise when attempting to lift it. Due to these safety concerns, I've discontinued use. I received an automated response after emailing them about the issues, but suspect it was more of a delay tactic than a genuine automated reply, considering the significant delay in receiving it.

I ordered mobile chargers which never… I ordered mobile charger which was extremely delayedI was in contact with them and they claimed the shipment was returned since I never picked up the goods. I never received any notification that the goods had arrived, they returned the shipment but again never had any notification that the shipment was on its way. If you want to order through this company expect exceed delivery time. This could be a one off, but I almost gave it on star. But then this morning finally a notification that the shipment had arrived 1,5 month after order date The quality looks ok and as expeted.

Mediocre Average product sadly, the actual mag safe phone charger works well but the watch charger is poor which is similar to comments here. It works but constantly lights up the watch all night on and off due to a glitch. I reached out to Gravgoods however with no response.