The wrong item was sent. The wrong item was sent. I’ve emailed a few times and commented on your FB page, but still haven’t gotten a response. Your customer service is terrible.

QUALITY i purchased. Titan case gold 42mm THE BACK COVER THAT HOLDS THE I WATCH IN PLACE WON'T LOCK. I HAD TO REMOVE SOME LINKS ON THE BAND BECAUSE IT WAS TOO BIG. I WORE THE WATCH BAND AND IT FELL OFF MY WRIST AND TO THE GROUND AND THEN . THE MY I WATCH FELL OUT .ALSO THE CLASP ONTHE BAND DOES NOT LOCK TIGHT .I CALLED THE COMPANY AND NO RESPONSE AND SENT NUMEROUS EMAILS.

I am happy with the customer support I… I am happy with the customer support I received when I had an issue with one of the items I paid for. They resolved my issue quickly and sent a replacement item that works.

Tridant Fold iPhone Charger Bought the Tridant Fold for iPhone. Product shipped quickly and arrived in ok condition. The item was bought as a gift and not required in the end due to friend already having a charger. Despite claiming 'Free international shipping and returns' on the product screen, which gives you some comfort before purchasing, it is actually not possible to return an item unless you are in the United States. Pretty poor form and obviously misleading product page information. I reached out using the contact us page but did not receive a reply from the company. I'm 99% sure this is just a drop shipping store. The actual item is flimsy (the watch charger doesn't stand up and the magnetic hold is really poor), and the packaging is blurry and poorly printed - no mention of Grav Goods at all. You can buy the literal same product on Temu, eBay, or Amazon for a fraction of the cost ($12 - $30 AUD).

Horrible experience. Horrible experience.. received product after 30 days and was not even functioning. Sent them messages and emails .. no response No guarantee is available and no refunds.. It’s also bad quality Chinese stuff