TINA LARSON
GBI received the correct product I received the correct product. The only thing I would have liked better is if my order status would have been updated with shipping details. I now have 2 since I ordered a second one from a different supplier and they both arrived the same day.
Shannon Welch
GBKnowledgeable, Helpful, great customer service We had ordered some radios on Amazon to supplement the ones we're already using in our warehouse. They had been on backorder everywhere for months and we were desperate for new radios. I called and spoke to Billy asking if they had anything in stock that could work. He suggested something that was actually BETTER than what we had ordered. My team loves them. His knowledge and customer service, really saved the day for our growing company! Thanks! Shannon
LT
GBOrdered 2 radios mid-June Ordered 2 radios mid-June. It's been 2 months. No order acknowledgement or update. However, my cc was charged at POS. A simple update from Customer Service would be great. I am a purchaser and have never experienced this level of CS before. Need to move on and request a full refund!!!!
James Schenck
GBGreat customer service I reached out to customer service to help with my order as the radios I need were for pretty tricky terrain. Customer service agent helped guide me to a radio that is performing much better than the last ones we had. Took a little longer to ship than I had hoped, but when I contacted the agent that helped me purchase they expedited my order and I had it within a couple of days. Very happy would recommend and purchase from again.
David Burgner
GBVery friendly and helpful staff Very friendly and helpful staff. I deal with Candra mostly and she is very nice and helpful. Also quick service when we need something.