Pleasant experience I used BuyBack to sell my old phone for some quick extra money, it shipped to the company within a few days and I was notified once it was received. I had opted to receive my money through apple pay but there was a snag and I had to reach out via email to figure out what to do. I was very pleased with the customer service and their ability to resolve the issue quickly and was even given an extra $10 for the inconvenience. I would absolutely use BuyBack again in the future.

I assumed this was a bait and switch… I assumed this was a bait and switch for a broken iPhone . They paid as promised when I delivered what was promised. Other iPhone buyback websites lowballed my phone. Buy back engineer is a legit player.

SCAM This is a scam. I sold them my phone to them back in September and I have yet to receive my money, whenever I call them it goes straight to voicemail. I was able to email with someone but all they do is offer empty promises saying that they’re going to mail a check that never arrives or that they are going to send the money through PayPal but then of course there’s a computer problem that wont allow the money to be sent. If you’re still skeptical just call them and I guarantee you it will go straight to voicemail and you can even just look up their address and see that its just a mail post office not a store or regular office. Save yourselves!

Frequent user of buyback engineer Frequent user of buyback engineer, quick & efficient process. Always gives you the best price for your old or used products, I’d high recommend using them if you don’t want to be low balled by other companies.

Excellent service Very good service. This was first time using and I was very cautious about sending in my phones to an online service. Sebastian answered all my questions and put me at ease. Their service is exactly as advertised.