Loop Mobile

PTS Corp, (Loop-Mobile) - 2000 S Liberty Dr, 47403, Bloomington, United States
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3.90
Based on 20 Reviews

5

55.00%

4

20.00%

3

5.00%

2

0.00%

1

20.00%
About Loop Mobile

Loop Mobile is a premier destination for refurbished Apple products and accessories, offering a wide array of iPhones, MacBooks, iPads, Apple Watches, and others. Our commitment to quality is evident in the rigorous 75-point check, ensuring each device is fully functional. Customers can enjoy substantial savings with discounts up to 70%, coupled with the assurance of a 12-month warranty. Loop Mobile's eco-friendly approach is notable, contributing to reduced e-waste and carbon emissions. We aim to deliver great customer service, and a simplified grading system for their devices, making shopping for refurbished tech both affordable and reliable. For more detailed information, please visit our website at https://loop-mobile.com

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Tommy Callaway
GB

Couldn't Ask For A Smoother Transaction! The communication was Excellent. Shipping was Fast. I purchased a refurbished Apple 7 watch. Price was very fair compared to new prices. The classification of Pristine was accurate. I like the requirement that buyer must sign to receive. I am very pleased with the entire transaction! I wish instructions were included.

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f
GB

Got exactly what I ordered, but was left in limbo Liked - the product arrived and was exactly what was ordered! Disliked - There was a credit charge, an order acknowledgment, and then nothing for days. No order status until well after the claimed two days to get the order. I called every day (and many times a day) past the original due date and got the same "looking for an agent", "can't find agent", disconnect phone treatment. TBH, I was just about to dispute the charge to the credit card and seek out another company when I finally got a notice that the order was on the way.

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Diane Mickelson
GB

you sent me a non-apple charger that… you sent me a non-apple charger that would not charge the apple watch...after initial response to complaint have heard nothing than originally saying you can return the entire GIFT - mind you Christmas gift that did not arrive on time even though said two day shipping....oh can I have your gift back and maybe you'll get something back that will work sometime in the near future....really disappointing and will never use or recommend your business again.

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Abdullah Al Maruf
GB

No way to cancel order I wanted to cancel the order just after placing it because I forgot a promo code, but there was no option to cancel. Also, there is no way to reach out to customer service! Called their number multiple times during the business day, but nobody received the call!! And, their customer service mail is broken. Also, I haven’t received the product yet. Hopefully, it will arrive tomorrow. Update: I am jumping my review from 1 star to 3 stars because the product is authentic. Still, I wish they are more active in customer care section. Update: I am changing the review from 3 stars to 5. I was contacted by the customer service and my problem was resolved. The email posted on the website was wrong and I understand that the helpline will not be always there to receive the call. Anyway, looking forward to buying more items.

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Grayson Fitzgerald
GB

Phone does not seem to be unlocked Phone does not seem to be unlocked. It will not connect to my carrier...

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