
Pauline
GBI called to change the pick up location… I called to change the pick up location from Orem to Layton since I was not aware until after I placed my order online. Plus it’s too far of a drive for me living in Roy. When I called. customer service representative mentioned that it could be dropped off at my front door (at no cost) which I misunderstood when I placed my order what curbside drop off meant specifically lol! Customer Service representative was very friendly and helpful in a timely manner.

Kathie SBrown
GBAmazing experience every time we come… Amazing experience every time we come here. We’ve bought many items here. From couches to outdoor patio. Every sales associate we encounter is very polite and professional. We tell them what our ideas are and they present what they have. Everytime we come here, no problems or issues.

customerKen
GBDisappointed in their web purchase… Disappointed in their web purchase service. When I showed up at the scheduled time to pick up a fridge I was informed that it was not onsite until tomorrow. Not what my paperwork said! I had rented a truck and drove 50 miles to the appropriate store for pickup only to find out it was in stock at a location closer to my home! I wasted 2 extra hours, fuel, and had to go back closer to pick up my purchase. Even the service manager said the website orders seem to have issues. Time to fix it!!

Hibiscus
GBI had excellent service I had excellent service. Very friendly and out to accommodate us. Great sales rep

Denease
GBMy sales associate Scott S My sales associate Scott S. (at the Boise store) went above and beyond. He was amazing. He even followed through on the mistakes made by the sales associate in electronics and fixed that. Give that man a fat bonus. The only negative is having to wait for everything to come from Salt Lake. Merchandise on hand would be nice.