Angelic Sanchez
GBClearer communication requested... I ordered Crosley furniture pieces via the RC Willey website. They were delivered on a date that I was heading out of town and I got no delivery notification. Although I was provided with a tracking link, it was not clear that I would not be provided with a delivery notification. Both furniture pieces arrived unassembled. Not a problem but, it would have been good to know that this was the case before purchasing them. If all the aforementioned would've been communicated, I would be giving a 5 star review.
Robert Lerude
GBSteve was great communicating with my… Steve was great communicating with my wife and me. He was helpful checking on prices/discounts and finding the entryway furniture we wanted.
Jill
GBSalesman and delivery Sony 65” TV My salesperson Cad Hyde went above and beyond to make sure I was satisfied. He provided awesome customer service and ensured all my questions and concerns were taken care of through to the end. He had another salesman Nic Delgado finish because of family emergency, this salesman was great to work with also. After having a bad experience with Best Buy canceling my order the last minute and after looking at my bill they charged me more than what they told me the cost would be. So glad I went to RCW. Grant & Alex delivered my TV, installed wires behind the wall turned out perfect. They were very professional, great work team. Awesome experience all around! Love my 65” Sony, beautiful picture.
Warren Sharp
GBRC Willey Five, the manufacturer, zero. RC Willey, the store, I give 5 stars. But the leather sofa and chairs, we've been trying to get, is another story. The first was not true to color. The gray, looked like black charcoal in or home. Reordered the same in eggshell. This one came in and it looked like a 3rd world country made it. The seams didn't match, and it didn't close evenly. So we reordered again. Hopefully the third time is a charm. We'll see. But otherwise RC is doing everything right trying to correct the situation.
Clark Nicholson
GBKrista in flooring is just the best Krista in flooring is just the best. This is the third time we have returned to work with her. She is very knowledgeable about the carpeting and flooring available, understands our needs and is helpful in picking out something appropriate. And, she is very pleasant and easy to work with.