
Kim McNeilly
GBWonderful!! Everyone was extremely helpful and delivery and set-up was a breeze. Loved the communication to get a more exact time of delivery as well! Loving our furniture and will keep using RC Willey

Warren Sharp
GBRC Willey Five, the manufacturer, zero. RC Willey, the store, I give 5 stars. But the leather sofa and chairs, we've been trying to get, is another story. The first was not true to color. The gray, looked like black charcoal in or home. Reordered the same in eggshell. This one came in and it looked like a 3rd world country made it. The seams didn't match, and it didn't close evenly. So we reordered again. Hopefully the third time is a charm. We'll see. But otherwise RC is doing everything right trying to correct the situation.

customer
GBFurniture delivered to wrong address… Furniture delivered to wrong address the first time then the second time some itmes missing from the order and one returned with missing hardware. It’s just been headache after headache. This is my first time having this problem after a decade of using RCW

Denease
GBMy sales associate Scott S My sales associate Scott S. (at the Boise store) went above and beyond. He was amazing. He even followed through on the mistakes made by the sales associate in electronics and fixed that. Give that man a fat bonus. The only negative is having to wait for everything to come from Salt Lake. Merchandise on hand would be nice.

Las Vegas Kevin
GBBought a dishwasher I like buying appliances at RC Willeys because they have a bigger selection than other stores. They seem to have some models other stores don't carry. The salespeople are usually helpful. They have free delivery for appliances but charge way too much for set up. I just have them delivery it for free then hire a trusted person to install it.