Vitamin B12 liquid, label says the serving size is “2 capsules” 1oz bottle of vitamin B-12 sublingual drops. The label says “Serving size: 2 capsules” SERIOUSLY!!? 2 CAPSULES??!! Give me a break, it’s a liquid! Duh! So I looked on their web site, there’s no information on serving size or dose information. Then I found out they’re only open for a 3 1/2 hours each day, it’s a part time business!! “We are open from 10:00 am – 1:30 pm Mountain Standard Time” Caveat emptor!

Poor Customer Service I sent the company emails and left phone messages asking them to stop sending the monthly deliveries as I have been accumulating too many bottles. Only once did I get an email response in which they said they would honor my request. However, I still continue to receive shipments. It is extremely inconvenient that I can never speak to a person on the phone and they do NOT call me back. Nor do they follow through to stop sending me products and billing me in spite of several requests to stop. I'm really quite upset about this My first email was sent on 1/27/2023 after leaving 2 or 3 voice messages

My package has been held at DHL for 5… My package has been held at DHL for 5 days awaiting information from Pure. Emailed multiple times and got fobbed off twice, last email said it would be sorted/looked into. That was 2 days ago and no reply since!! And I paid for speedy delivery! Will never use again

I don’t agree 100% as far as what this… I don’t agree 100% as far as what this company offers as far as something’s possibly not being the safest. That’s personal preference though. I ordered about 6 times and every time was right on time if not earlier. Great customer support too.

No customer service It’s been a week and a half; they do not pick up the phone, reply back to VM, or reply back to email inquiries ( tried both email addresses). They are only open a few hours a day. The customer service is non existent. Several years ago this company had a good reputation. Im thinking new management might have taken over.