I placed my order nearly a week ago and… I placed my order nearly a week ago and still nothing has even shipped out yet. They did, however, debit the money from my bank account on day 1. I tried to 'chat' with them thru the website yesterday and received a message saying they usually respond within a couple of hours.....I've heard nothing. Then I emailed them today to find out about shipping time....still crickets. I've always gotten their product straight from the Smart 4 Life office near me. This is the first time I'm attempting mail order. So far.....not impressed.

I really like this coffee creamer, but prices is way to high I really like this coffee creamer! It didn’t have any bad after taste and I truly enjoyed it. That said, 35 bucks on Amazon for a 3 pack is way to much for me to buy it a second time.

Your customer service sucks!!!!!! I ordere on the 22nd of March, I called today on the 26th of March and the order had not been sent. Apparently one of the items ordered was out of stock so they didn't send the entire order. I was not made aware of this. I was hung ho to star the diet but apparently it takes 8 to 10 days to get your order. This is the age of amazon, I can get things the same day or next day, but not with our company. I asked today for expedited shipping which they agreed to so now my order will be arriving 8 days after I ordered. This is totally unacceptable. I am done with smart for life before I ever begin. Your company is the worst at customer relations.

Received my first shipment and not happy at all… Received my first shipment and it was melted and mushy. I opened up the peanut butter bar and it fell 100% apart. When contacting their customer service they recommend not opening until room temperature, or to possibly put in the fridge. There is nothing on, or included in the box given ANY instructions. Hard to believe they’re blaming me about their obvious failure to deliver to summer weather locations. Lost a customer. Built bars arrived perfectly fine!

I love the carrot cake muffins and I… I love the carrot cake muffins and I love cinnamon, but, I think they have way too much cinnamon in them and that overabundance overshadows the actual enjoyment of the cake itself. I will tell you that when I eat them they really facilitate bulky stools the next morning and they create a much-needed ease and comfort of elimination. So, that' s why I gave you a four-star rating. Frankly, I believe this product is too expensive. I wish you would carry a great-tasting diet drink, possibly using Stevia. I remember the Underway Acai product you used to carry. I sure wish you could find an alternative satisfying drink like it. Gratefully yours, B Peet