I placed my order nearly a week ago and… I placed my order nearly a week ago and still nothing has even shipped out yet. They did, however, debit the money from my bank account on day 1. I tried to 'chat' with them thru the website yesterday and received a message saying they usually respond within a couple of hours.....I've heard nothing. Then I emailed them today to find out about shipping time....still crickets. I've always gotten their product straight from the Smart 4 Life office near me. This is the first time I'm attempting mail order. So far.....not impressed.

I ordered the product on March 29th… I ordered the product on March 29th (Thursday) and did not receive it until Tues April 10th, well past the 7-10 day window even if you don't count weekends

Disappointed. So disappointed.There is flavor but the cookie even after microwaving was crumbly and dry. Flavored cardboard. Seriously, I couldn't swallow them and I wanted to so much. Also I ordered a different flavor than was sent to me. I called customer service within the 3 day time limit to return my 3 week order ($129.00) and was told it would be $75 restocking fee plus shipping (heavy box) to return because of the expiration date. It took a week and a half to receive the cookies and I could not find an expiration date on the cookies. Bottom line is that that I question the positive reviews I relied on about these cookies. Buyer beware. I will not be returning the cookies as there will not be enough money saved to bother. I really wanted this to work but have lost $129.00 in the process.

Unhappy with purchase! Poor customer service! I purchased a 5 week supply of these cookies and was not impressed with the texture they aldo tasted very odd and leave a slightly oily aftertaste in your mouth. I immediately Called up customer service and requested a refund they said they can’t take them back. I do not recall seeing this policy on the website. I would have ordered online thru Costco if that was the case/. I tried calling back smart for life customer service on multiple ocassions hoping to speak to someone else and sent several emails but was completely ignored. I am only Leaving this review as this company has emailed me several times for a review of my purchase this way others can hear about my experience and reconsider when purchasing this product online. I do feel that 178.00 was a large amount to spend on these cookies:-(

I really like this coffee creamer, but prices is way to high I really like this coffee creamer! It didn’t have any bad after taste and I truly enjoyed it. That said, 35 bucks on Amazon for a 3 pack is way to much for me to buy it a second time.