Patriot Driving Academy in Tex
GBDSS literally saved my small business/… DSS literally saved my small business/ driving school. The owner of the company is the one you originally talk to so he can explain everything involved with the software, and he is super nice and helpful. After that you have a designated onboarding specialist to assist you with getting started. Every time I have an issue, support is always there for me. It might be a little overwhelming once you begin, but after awhile it's a very easy program to learn and use. It is also very customizable to your school. Highly, highly recommend DSS!
Andrea
GBDriving School Software is amazing but… Driving School Software is amazing once you get it set up and working to meet the needs and regulations of your school and state. The training for the system is seriously lacking. A lot of it is figuring it out on your own. That's not the easiest when you are converting and need to train all the other staff. Don't get me wrong this software is great it just takes some time to work through the set up.
Mike Greiner
GBDSS brings the volume! The online registration and scheduling process has been a huge factor in allowing us to perform over 100 Road Tests every day. Without DSS, we would not be able to handle half the volume we do now on our old system of booking and registration. Super helpful support staff make fixing anything pretty painless.
Jenny
GBNot Real User Friendly There are parts of the registration that is Not user friendly for our customers that we have to go back and fix or explain to multiple customers. Customers believe they've enrolled their student, but due to a button "Pay Later" not being clicked- their student isn't registered. Nothing says "click to enter" or "Click to Enter & Pay later"- I can understand. Updates that are made/have been made prevented other portions from being available again. Customers were emailed the contract when they enrolled- they no longer receive that- when they click to print contract-after they've entered all of their students info- the contract is blank! Why? it used to be completed! As an owner of the company, I do not feel as though you have any control over your information that appears- you don't have access to edit it.
Val
GBI really appreciate the support team I really appreciate the support team. They return calls quickly, they have great knowledge and are very relatable.