Chris Carrera
GBCustomer Service is great! Customer Service is great! I work mostly with Trista, but I have had great experiences with every CSR person I have been in contact with. The software itself is essential if you run a driving school.
Jenny
GBNot Real User Friendly There are parts of the registration that is Not user friendly for our customers that we have to go back and fix or explain to multiple customers. Customers believe they've enrolled their student, but due to a button "Pay Later" not being clicked- their student isn't registered. Nothing says "click to enter" or "Click to Enter & Pay later"- I can understand. Updates that are made/have been made prevented other portions from being available again. Customers were emailed the contract when they enrolled- they no longer receive that- when they click to print contract-after they've entered all of their students info- the contract is blank! Why? it used to be completed! As an owner of the company, I do not feel as though you have any control over your information that appears- you don't have access to edit it.
Mike Greiner
GBDSS brings the volume! The online registration and scheduling process has been a huge factor in allowing us to perform over 100 Road Tests every day. Without DSS, we would not be able to handle half the volume we do now on our old system of booking and registration. Super helpful support staff make fixing anything pretty painless.
Steven Clark
GBWe have been working with them for 3… We have been working with them for 3 months and part of that time we were not even customers yet , and they have provided exceptional service. Jessica Berret and Jessica Moran are wonderful to work with. that are very thorough and work diligently to handle all our issues. big thanks to Anojtoli also for his input and suggestions in our set up phase. would recommend for sure
Susanne Steiner Petersen
GBDSS is EXCEPTIONAL I have been with DSS for 3 years now but continue to have incredible customer service and support. They take the time to understand my school and provide guidance, patience and the support I need to keep growing. The staff provides, hands down, the best service I have experienced. The software is also easy to learn and covers every need for my school. Thank you DSS for helping me build a successful business. I wouldn't be where I am without you...!