Quick and easy Jones School Supply Co, Inc. made my experience quick and easy. It took less than a few minutes and everything was accurate!

Not happy Not a happy about paying shipping!

Won't use them again if I don't have to AFTER I placed our small order, I was informed that my organization isn't a "good enough customer" to be billed, and the person on the phone demanded a credit card. When I said I don't have a company credit card, she told me we could do the order COD or cancel it. As we needed the supplies in question, I said we'd do COD. This turned into a complete, farcical nightmare. We finally got delivery of the supplies, but it required my Department manager writing a personal check to Jones. When I called to request a receipt so my manager could be reimbursed, I was e-mailed another copy of the invoice. When I e-mailed back and re-emphasized I needed a RECEIPT, I received a snotty phone call condescendingly explaining that we could not get a receipt until the COD had been received from UPS, which would take "at least three more days". So, fine, I asked that I be sent a receipt as soon as the COD payment was processed. About four days later, I asked if the payment had been processed, and was INFORMED it had not, and I would have to wait. TEN days later, I asked again, and finally received the requested receipt, but ONLY because I requested it yet again. Had I not said anything, we would very likely still be waiting for the receipt. I have worked retail and I have worked telephone customer service, and I was always taught it doesn't matter how big or small customers' purchase is, you treat them well. Clearly, this is not the Jones philosophy, and if at all possible, I will see to it that we do not use Jones again, for anything.

Great Company I have always been happy with the items I ordered. The staff was personable. The service was quick. Items ordered were very nice. Would not hesitate using Jones again.

A little disappointed I made a point to call customer service to clarify something in the catalog before I placed my order. I was very happy with the information that was given to me by the customer service rep. When I went to place my order I was given different information, I let them know that I called customer service and they said I was given wrong information. I then called customer service back and after checking she told me that she did give me wrong information. This was disappointing as I made a point to check first before I tried to place my order. I would like to think that if someone calls customer service for clarification on a catalog item they would be given correct information.