They are not very sure of their inventory They are not very sure of their inventory and are very difficult to get on the phone. I called to question a book that was listed as a bundle. They assured me I would be receiving the entire bundle but could not guarantee a working code. I was fine with that. All I recieved was one textbook. When I called to advise them of the situation, the customer service representative was not helpful at all. Instead she was rather rude and disrespectful.

Excellent I have been using book renter for years and always have better prices for me to get my books. The customer service department is understing in every concern i have. If i need my rentals extended it is really easy to do online. I would recommend bookrenter to everyone

Paid for overnight shipping I paid for overnight shipping when I placed an order on a Friday around 3:30 pm. It did not arrive until Tuesday afternoon. It does state that they do not deliver on Saturdays or Sundays when the fine print is read, but why offer it as a selection on a Friday? You would think it would have at least arrived by Monday. I should have just paid for regular shipping- a total waste of $20.

Customer for life. This was my first time using them. WOW is all I can say. I am very satisfied. Great prices, fast shipping, free shipping and returns, reusable box, easy print labels, option to extend use if needed.....what more could a student ask for? Highly recommended. I'm already spreading the word about it.

Always have what I need I always wait till the last minute to do things I know I should be on top of when it comes to ordering my class textbook. The only place I have found that always have what I need at perfect prices is BookRenter. I am totally grateful & appreciate everyone who is employed there and the shipping department is the best, as well. Thank you from the bottom of my heart!!