nathanmagnus
GBDeleted my account after I already paid Tried getting refund for a service I didn't want nor subscribe for, received rude customer service. They told me they canceled my subscription renewal and that I'd have access to it for the rest of the year. I try to log into brainly only to see that my account no longer exists. So I paid for a service I can't even use for the remaining time I accidentally paid for. Horrible scummy company, take your money elsewhere
Emily Collins
GBTerrible Terrible! They charged me out of the blue for another year subscription when I never had my account on auto-renew. Then Denise refused me a refund because of their change in policy. I never received a renewal notice email either. I'm really disappointed and now I'm out 36$ and can't even use the app because it doesn't even know that I have an active subscription in iTunes.
Gale Charles
CABAD EXPERIENCE I signed up for the 7 day trial period but expected the app to be more straight forward and simple. App did not meet my expectations. I tried canceling the subscription during the trial period, while doing so I got a notification I will receive an email 1 day before the cancellation date. I did not receive this email and my account was charged. I contacted Brainly right away but they refused to reverse the transaction. I wish I had taken the time to read other users experience before. I will rate zero if it was possible. I will not recommend based on my experience.
James
CATerrible Platform for Checking Answers I've been using brainly for the past week and here is my rather disappointing experience: For starters, lots of errors in answers, many simply unexplained, and trolls. Lots of respondents just type out a small answer with a lackluster explanation in the main answer column, and where they should explain they say : 'Please mark me as the brainliest' or something along those words. A few of them are just troll submissions too, not even answering the question asked. Verified members or teachers do answer right but such responses are few and far-fetched in comparison. Brainly really has to step up their moderation game.
Taylor McDaniel
GBHaha what a joke this company is Haha what a joke this company is, doesn’t give the right answers then charges you $39 after the free trial after you canceled the same night you got the free trial because it was no help and a complete joke. Rude and disrespectful customer service.