BAD EXPERIENCE I signed up for the 7 day trial period but expected the app to be more straight forward and simple. App did not meet my expectations. I tried canceling the subscription during the trial period, while doing so I got a notification I will receive an email 1 day before the cancellation date. I did not receive this email and my account was charged. I contacted Brainly right away but they refused to reverse the transaction. I wish I had taken the time to read other users experience before. I will rate zero if it was possible. I will not recommend based on my experience.

Worst website in the entire goddam universe I hate brainly, always have. They are constantly limiting the amount of answers you can get, and that can be very annoying when you are asking more than just one. But hey, at least they let you watch an ad to get to see the answer right? Well that’s where the problem come in, I watch their ad about making a brainy account, and once it is done… IT MAKES ME WATCH ANOTHER (and that’s if their ad can even load in the first place). Also, you would think you would get more daily answers when making an account, but no. For some reason every single time I open the app I get locked away from the answers (even if I didn’t even use the app that day). Also their new ai feature is total crap, not the ai itself, more so how they treat it. I look up a complicated question, and the top answer (with 0 votes) is displayed to be the ai answer. Also there will be times were the ai answer has a “expert verified check”, and the answer is just either, not what I was looking for or so vague that there is no way I could put it in. Do not use this website, it is horrible

Haha what a joke this company is Haha what a joke this company is, doesn’t give the right answers then charges you $39 after the free trial after you canceled the same night you got the free trial because it was no help and a complete joke. Rude and disrespectful customer service.

IMPOSSIBLE TO CANCEL!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! IMPOSSIBLE TO CANCEL NO CHILD SHOULD HAVE ACCESS TO THIS SERVICE MY SON ACTIVATED IT HE CANCELLED IT THINKING IT INDEED CANCELLED - BUT APPARENTLY YOU NEED TO CANCEL YOUR SUBSCRIPTION FIRST OR ELSE YOU GET CHARGED FOREVER MORE BC THEN YOUR ACCOUNT IS CANCELLEND AND YOUR SUBSCRIPTION CONTINUES FOREVER MORE BC YOU CAN'T LOGIN AGAIN... AND YOU CAN'T CONTACT CUSTOMER SERVICE IN ANY FASHION! IT IS RIDICULOUS- THIS CYCLICAL MADNESS.. I'VE BEEN TRYING TO CONTACT THEM OVER AND OVER AND IT IS GOING ON AND ON.... SO FAR BEEN CHARGE 160 ... SO FURIOUS!! DON'T DO IT!

What can be done about canceling a… What can be done about canceling a subscription. I was charged $10 dollars and I don't even have an account. It isn't "free" and I want to be sure I don't get charged again. No way to talk to a live person. You can cancel your account but not your subscription. I would love an email or text or some sort of communication. Looking into reporting this company at the government site Report Fraud.