I have a subscription for the 10$ a… I have a subscription for the 10$ a month and I don’t use the app anymore, I cannot find a way to cancel my subscription, the site says I don’t have one and I can literally do nothing. Seems like they want you to forget about the subscription and have the money every month

ZERO STARS Took my money with their "No refunds" policy. I did not sign up for this service, my child did. I am appalled that this organization cannot understand the situation and return the much needed almost $100! Plus, my child signed up for the free trial thinking if he forgot to cancel that it would only be a monthly fee charged not an ANNUAL FEE. It's as if they trick kids hoping they'll forget so that they can take a hundred from folks with their "NO REFUND" policy. This is a horrible organization.

IMPOSSIBLE TO CANCEL!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! IMPOSSIBLE TO CANCEL NO CHILD SHOULD HAVE ACCESS TO THIS SERVICE MY SON ACTIVATED IT HE CANCELLED IT THINKING IT INDEED CANCELLED - BUT APPARENTLY YOU NEED TO CANCEL YOUR SUBSCRIPTION FIRST OR ELSE YOU GET CHARGED FOREVER MORE BC THEN YOUR ACCOUNT IS CANCELLEND AND YOUR SUBSCRIPTION CONTINUES FOREVER MORE BC YOU CAN'T LOGIN AGAIN... AND YOU CAN'T CONTACT CUSTOMER SERVICE IN ANY FASHION! IT IS RIDICULOUS- THIS CYCLICAL MADNESS.. I'VE BEEN TRYING TO CONTACT THEM OVER AND OVER AND IT IS GOING ON AND ON.... SO FAR BEEN CHARGE 160 ... SO FURIOUS!! DON'T DO IT!

Deleted my account after I already paid Tried getting refund for a service I didn't want nor subscribe for, received rude customer service. They told me they canceled my subscription renewal and that I'd have access to it for the rest of the year. I try to log into brainly only to see that my account no longer exists. So I paid for a service I can't even use for the remaining time I accidentally paid for. Horrible scummy company, take your money elsewhere

Let me add to the negative reviews…just… Let me add to the negative reviews…just another stupid company that gets you to “try” their product and hope you forget to cancel so they can charge you $40 for a year. Worse…I ACTUALLY DID CANCEL MY TRIAL THE VERY DAY I SIGNED UP AND THEY STILL CHARGED MY CARD 7 days later!!! Totally fraudulent. Don’t fall for it. Even more laughable is the fact that the ONE question I asked regarding Medicare sales during my “trial” was answered INCORRECTLY!!!! RUN