I have been trying to cancel this… I have been trying to cancel this subscription for months. I never get the reset password for my account and it continues to charge every single month. There is not number to call and every customer support email I send is an auto reply that always has the same reply! Worst service!

Horrendous Experience Absolutely unacceptable! I tried to reach the company via emails, phone, and everything with no response! The customer service is terrible, and this is just a way for the company to scam students, which is unbelievably unethical and evil! There's no notification saying the free trial is ending, and the homework answers are all wrong and trolls. I tried everything to get a refund, and they simply don't reply. Please give me a refund on bunrieucuabo022. I'm literally crying and begging you as I don't even have money for food, and you're making students like me suffer really bad.

No response I was charged on June 18 for a subscription that I didn’t know I was paying for. I requested a refund twice and got no response. Username: Unicornqueen4444 Update: While I do not appreciate the auto charge, they sent an email stating they issued a refund and it would take up to 10 days for the money to be added back to my account. Giving 3 stars because emails were finally responded to- but haven’t got the funds just quite yet. Update 2: Received refund on June 23, thanks Brainly team

I wished I had read reviews before… I wished I had read reviews before signing up for the trial. And after reading Brainly’s bs responses, it infuriates me. They really do take your money without your permission. What they don’t know, is they are about to have a lawsuit on their hands. You can’t just go around taking money from people without their consent when they explicitly canceled before the trial ended. This is a scam site.

BAD EXPERIENCE I signed up for the 7 day trial period but expected the app to be more straight forward and simple. App did not meet my expectations. I tried canceling the subscription during the trial period, while doing so I got a notification I will receive an email 1 day before the cancellation date. I did not receive this email and my account was charged. I contacted Brainly right away but they refused to reverse the transaction. I wish I had taken the time to read other users experience before. I will rate zero if it was possible. I will not recommend based on my experience.