Kat is AWESOMEEEEEEE Kat was the one that helped me out a lot. Thank you Kat. Thank you for being patience and super helpful and especially friendly. The company should give Kitty Kat a raise, as she was very professional and responsible. Order arrived fast and very neatly labeled heights of students. I appreciated that. We would totally order again next year. Thanks again for being helpful. Thuy Bouc administrative assistant for St. Teresa School in Lincoln, Ne.

Above and beyond thoughtful I was seeking a tassel for my daughter that is graduating a year early. Not only did Cap & Gown provide a beautiful tassel and charm but they enclosed a personal note to my daughter as well! Super sweet and thoughtful touch!!

The best customer service and fast shipping I love April. She’s so helpful and so kind. This order came way before expected date and the material is amazing. Beautiful bright gold cords. The gowns and caps were well stitched and folded nicely. All diploma covers were written perfect. I loved the shipment so much that I placed a second order. Please people order from them, this company really values their customers and always available to answer questions and help make the process smooth for us.

Great service recovery Initially, I was getting annoyed that the stole n gown hasn’t arrived yet despite 2 calls. On the 3rd call, the person helped me n expedited the order which arrived in time for my daughter’s event. Great service recovery…

The Shipper lost my order but Cap and… The Shipper lost my order but Cap and Gown Direct went out of their way to correct the mistakes of others. they replaced my order and got it out the same day with another shipper. I was on a time crunch so I gladly agreed to pay the difference in order to expedite shipping with another shipping company.