The Shipper lost my order but Cap and… The Shipper lost my order but Cap and Gown Direct went out of their way to correct the mistakes of others. they replaced my order and got it out the same day with another shipper. I was on a time crunch so I gladly agreed to pay the difference in order to expedite shipping with another shipping company.

Thoughtful salesperson gave 25% discount The salesperson makes life very convenient for me by giving me the 25% discount over the phone so that I don't have to wait till next year to place my order when the discount is on. Really appreciate her thoughtfulness.

The purple tam is lovely but its too… The purple tam is lovely but its too small for my big fat head. I can rework it and make it functional but I was hoping once again that one size (with velcro) truly does fit all, and it would work when received.

Online Experience's I think that it's important to give credit where credit is due. When I ordered my daughters cap and gown it was so easy, so fast, not complicated at all. Was very easy as well as long as you follow the steps you can get in there order what you need to and get out. The best part about ordering with this company is that from the day we ordered Which was the 1st of January 2024, we got it exactly 7 days later which was on January 8th 2024. How wonderful is that when you can get something you ordered that quick! It came in very nice packaging, nothing wrong with it, nicely put together inside of the package, just overall a wonderful experience when it comes to shopping online!

Your outstanding Customer service representative Hello, From the first encounter with your customer sales April, I was convinced that I had contacted the right company for my university graduation needs. It reveled it self even more until my final purchase.