Love the knives! I LOVE my Nakiri and the new kitchen-kiji. I admit, I put off ordering for a while, I just couldn't bring myself to pay for shipping. Well! I'm sorry I waited so long. Entirely worth it! Don't punish yourself longer than you have to. If you've been looking at the knives for a while, just order them. Truly great!

Package never received Poor customer service Package never received. Customer service can only be reached through email. I emailed several times and received a generic reply each time saying "we do not have control over delivery delays or shipping timelines...thank you for your patience". They have already charged my credit card while I am waiting for their knife to appear.

Shop elsewhere -Deceptive marketing and poor quality Deceptive marketing and poor quality products. I purchased two of their knives after a good online review that referred to them as German Steel and Japanese and found them to be of poor quality and Chinese made. No where on their website or the packaging do they show the manufacturing origin. Terrible Customer service and overpriced. Go somewhere else

Glad I ordered! Delivery of product was prompt, well packaged and smooth. Will order again from Milk Street. Product looks great and as advertised.

It's Buyer Beware from the Milk Street store. I have purchased a number of items from the Milk Street Store all of which were satisfactory. I recently purchased a non-slip mat for a cutting board. Well it does slip-- a lot. A dampened kitchen towel is far superior. I contacted customer service. I was informed that all sales are final unless a product arrives damaged. Basically it's a buyer beware business model. Not what one would expect from a premium webstore.