wrong part right treatment I ordered a vent cap to be painted. I received an unpainted one. Upon notification active ventilation immediately refunded my money. Sometimes it goes wrong but they made it right. That is my kind of company.

Yes my sister in law purchased a storm… Yes my sister in law purchased a storm shelter from Smith and Yeager in meridian ms.they install a aura gravity roof vent and no one can breathe inside of the shelter.they came back to check it but found no problem with the air circulation..My question is are these vent made for underground storm shelters.She only had it about 2 week now..

I ordered the 4” Solar Aura Solar Fan… I ordered the 4” Solar Aura Solar Fan PVC Cap finished in brown powder coat and have it mounted on my cabin roof. It seems to run without any problems this past summer; I will be using it to pull exhaust for a composting toilet next summer in addition to a solar battery fan pushing air. The fit and finish appear to be of high quality and I would highly recommend any products made by roofvents.com.

Roof vent arrived damaged The vent arrived damaged. It was in a sturdy corrugated box, which was perfectly intact when I received it. However, the box was much larger than the vent, which was just placed loose in the box, along with one small loose piece of bubble wrap. The vent was not protected at all from crashing around inside the box. I opted to bend the vent back into shape, use some screws to hold it together, and patch up the damaged finish coating, rather than hassle with a return and a delay in installation. It seems clear the damage occurred either inside the undamaged box during transit, or, worse, at the factory before it was packed

Waited for months and finally had to go elsewhere. We placed an order that we patiently waited for almost 2 months to receive, but after many follow up phone calls made on our part and excuses from Active Ventilation we finally had to cancel and source our fan elsewhere. Every time we called we got an excuse about why the project was delayed. Basically, I think they forgot about it. Several times. When we finally had enough of the same excuse and asked to cancel the order, we were met with an argument and poor attitude. Definitely one of the more strange and disappointing transactions we've had with another business.