I didn’t have any trouble finding the… I didn’t have any trouble finding the Klein Tools items by their part numbers. Once I placed the order, I got shipping notifications and they arrived in perfect condition. Trying to deal with Home Depot is almost impossible.

They had the item I wanted and were… They had the item I wanted and were even able to change the delivery location when we realized the time it would take. The item arrived as promised and even though the USPS tracking information is confusing and not always accurate, the item arrived on time!! The EIO customer service was top notch!

Slow in the shipping department Quickly delivery once it shipped, even though it took a month for it to ship. I assume it had something to do with the possibility of no stock of the item at the time the order was placed. However, there was no communication from the company about it; but once I contacted them about it they did ship it out as a reply.

EIO Purchases I'm very happy with my purchases from EIO. EIO provides free shipping, good prices, authentic products. Most importantly, the customer services response timely with honest information. I will purchase from EIO again.

You did your job and you did it… You did your job and you did it expeditiously.