Great experience This was my first time purchasing through JMAC Supply. The item I purchased was competitively priced and arrived on time. The company was very communicative. I bookmarked their website and will definitely be a return customer.

Purchasing was fine, returning an incorrect part wasn’t good Customer service was great when trying to find a certain part we needed to repair our electronic lock system. Two things prevented me from giving 5 stars. The part was shipped from a warehouse in a small box with no bubble wrapping around the part. Unfortunately, the security company person we entrusted to fix our lock had us order the wrong model part. Due to this person giving us the wrong information, and the fact that he had tried to install, we were told by a JMAC customer service person that we couldn’t return it. The part was still in good condition, but weren’t allowed to return. This was very disappointing as with shipping, we were “out” several hundred dollars with a part we can’t even use.

I had a bad experience I had a bad experience, I had called for advice on buying a door controller and asked for an internet ready unit and was adviced a model that was not LAN ready. I ended buying an extra device and didn't make it. I had to buy a real panel and tried to returned it to JMAC but they never answer...I would not recommend JMAC and I already placed a complaint with BBB.

Number 1 JMAC has the equipment that I… Number 1 JMAC has the equipment that I needed, my supply house could not get me the DSC 433 wireless keypads, the person that I spoke to was very help full, I placed the order on line, but after a week I had to call and check the status of my order, in less than 2 days I had the equipment, was complete job, satisfied customer and you now a new customer in ET Security Systems, Inc. of Staten Island,NY

Easy order and checkout process Great site for hardware products. I needed to buy some products for my company work order. I liked the quick and easy checkout process. There are multiple payment options to choose from. Highly recommended this company for any hardware needs