Genuinely Satisfied Customer Satisfaction is not the result of a company to meet expectations, is the result of what happens when a company fails to meet expectations and what they do to correct it. We had a glitch in my order. I called the company and the gentleman that I spoke with apologized for the mix-up and corrected the issue in the first and only phone call.

Rikon Bandsaw base bent but Fastool to the Rescuee I puchased a Rikon 10" bandsaw from FastoolNow which shipped very quickly. When the happy day came I excitedly unpacked the new bandsaw only to find the base was severely bent. I contacted FastoolNow folks and they quickly verified the damage with my help and told me they would send a replacement. I can't say how nice it was to deal with customer friendly people like Nate and others, I got a UPS RMA label, they inspected my replacement before shipping and it arrived again very quickly. I'd be glad to do business with these folks anytime again. W. Richardson

Great deal, arrived fast!! The seals on our service truck break down after 1 year of usage due to the cedar oil in our natural insecticide. We received the new product is a very timely manner that allowed for no interruptions of our services to our customers. Thank you!!!

fast and easy ordering...received… fast and easy ordering...received quickly...processed tax exemption quickly

Thanks for the quick service and will… Thanks for the quick service and will be using your resources in the future for more equipment replacement parts . from Canada