Great Customer Service Contact Barzel after searching for a mechanical lock that could withstand the outside elements. Purchased the lock which was easy. Produce arrived in great shape and installed. This is a solid lock which i expect will give years of great service. The staff at Barzel were extremely helpful during the purchase when I had questions. I will purchase from them again.

I wanted to express my appreciation for… I wanted to express my appreciation for the outstanding service provided by one of your sales representatives. Although I regret not recalling his name, his dedication truly stood out. He patiently guided me through each step over the phone, maintaining clear communication via text. Remarkably, he managed to expedite the delivery of a door lock, contrary to the three-week estimate from other sources. Despite our lack of experience with this lock type, we successfully installed it within three hours, a testament to his guidance. I believe it's crucial to acknowledge exceptional performance, and I hope you'll pass on my gratitude to the commendable individual who made this positive experience possible. Best regards, [Andy

Emergency Need / Awesome Service Given We were in a situation where one of our secure buildings needed replacement electronic locks immediately due to a flood in our area. The manufacture quoted us 5 weeks for delivery. This company understood our need and found locks for us a few hours later. They shipped to us the same day and we had the critical parts coast to coast in 27 hours from the first call to them. Very impressive customer service and friendly, good prices too. Highest recommendation possible!

This is a GREAT place to shop! I have had a GREAT! experience with Barzel Lock, Henry was very helpful, answering my questions about the product I was looking at, he directed me to the web site, so I could place order. Ordering was easy and I received the product very promptly, this was very impressive to me. Best price, by far, compared to some other sources. I am totally satisfied with BarzelLock, I will recommend to all, THANK YOU, Juan Sanchez Longview, Tx

Rare LCN gear motor in stock Rare LCN gear motor in stock, called to verify and promptly received a return call verifying part in stock. Placed order online and received gear motor in two days. Other suppliers giving 2 to 3 weeks lead time for this part. Barzel Lock kept us from having an ADA main entry door down for weeks.