Do not hesitate to use Barzel Lock Do not hesitate to use Barzel Lock! I have been in the lock industry since 1986, and this is one of the best (if not the best) companies that I have ever worked with!

Best Customer Service Rep and Meets their Commitments I needed this specific model of a Kaba lock to arrive within 2 days. Barzellock.com customer service found it for me, shipped it, and it arrived in 2 days from my phone call exactly as they promised. They had the very best price on the internet; and, they did not charge me extra for such extremely fast shipping. Outstanding and reliable company and customer service rep! Best I've found!

Great experience. Great experience. Sales staff called to let me know that the style of handle had changed and would be slightly different. Reaching out to a customer shows me they care. Thank you for the great experience. Michael peck Facilities manager MVI & ASC

Excellent product and an even better… Excellent product and an even better customer service. I had a family emergency where I needed this specific lock ASAP for the safety of my family members due to unforeseen circumstances. I put in a request in the message box of the order for a faster delivery. I kid you not, I was called within minutes of placing my order and I received the product over night. 10/10 recommend this company. I honestly couldn’t believe how great their customer service was. The prices are reasonable for their high quality locks. Especially a lock that specifically met my needs. I rarely ever take the time to write a review but this review was well deserved.

I wanted to express my appreciation for… I wanted to express my appreciation for the outstanding service provided by one of your sales representatives. Although I regret not recalling his name, his dedication truly stood out. He patiently guided me through each step over the phone, maintaining clear communication via text. Remarkably, he managed to expedite the delivery of a door lock, contrary to the three-week estimate from other sources. Despite our lack of experience with this lock type, we successfully installed it within three hours, a testament to his guidance. I believe it's crucial to acknowledge exceptional performance, and I hope you'll pass on my gratitude to the commendable individual who made this positive experience possible. Best regards, [Andy