Barzel Lock is a quality run business Barzel Lock is a quality run business. I run a maintenance division in California, and I have ordered replacement lockset parts that were needed, and Henry responds with lightning speed for inquires and feed back. They are spot on...and a pleasure to deal with. Keep up the GREAT work Henry!

Do not hesitate to use Barzel Lock Do not hesitate to use Barzel Lock! I have been in the lock industry since 1986, and this is one of the best (if not the best) companies that I have ever worked with!

Great Customer Service Contact Barzel after searching for a mechanical lock that could withstand the outside elements. Purchased the lock which was easy. Produce arrived in great shape and installed. This is a solid lock which i expect will give years of great service. The staff at Barzel were extremely helpful during the purchase when I had questions. I will purchase from them again.

I wanted to express my appreciation for… I wanted to express my appreciation for the outstanding service provided by one of your sales representatives. Although I regret not recalling his name, his dedication truly stood out. He patiently guided me through each step over the phone, maintaining clear communication via text. Remarkably, he managed to expedite the delivery of a door lock, contrary to the three-week estimate from other sources. Despite our lack of experience with this lock type, we successfully installed it within three hours, a testament to his guidance. I believe it's crucial to acknowledge exceptional performance, and I hope you'll pass on my gratitude to the commendable individual who made this positive experience possible. Best regards, [Andy

Decent prices; restocking fee if returned Overall, pretty good prices comparatively. Ordered the wrong lock. Tried to order the correct one from them. However, they complicated the process in the name of being helpful. Just a heads up that they have a restocking fee if you need to return anything. They do discount that if you order the replacement from them.