Great Customer Service Contact Barzel after searching for a mechanical lock that could withstand the outside elements. Purchased the lock which was easy. Produce arrived in great shape and installed. This is a solid lock which i expect will give years of great service. The staff at Barzel were extremely helpful during the purchase when I had questions. I will purchase from them again.

excellent experience I made a mistake with the payment and as soon as I sent them a text to correct it they responded swiftly, asked questions to verify I'm getting the correct part, postponed the order until we sorted it all out and responded to every question I had in the meantime. The delivery came in faster than I thought it would and the part was exactly what I needed. 10/10. thanks!!!

Emergency Need / Awesome Service Given We were in a situation where one of our secure buildings needed replacement electronic locks immediately due to a flood in our area. The manufacture quoted us 5 weeks for delivery. This company understood our need and found locks for us a few hours later. They shipped to us the same day and we had the critical parts coast to coast in 27 hours from the first call to them. Very impressive customer service and friendly, good prices too. Highest recommendation possible!

I wanted to express my appreciation for… I wanted to express my appreciation for the outstanding service provided by one of your sales representatives. Although I regret not recalling his name, his dedication truly stood out. He patiently guided me through each step over the phone, maintaining clear communication via text. Remarkably, he managed to expedite the delivery of a door lock, contrary to the three-week estimate from other sources. Despite our lack of experience with this lock type, we successfully installed it within three hours, a testament to his guidance. I believe it's crucial to acknowledge exceptional performance, and I hope you'll pass on my gratitude to the commendable individual who made this positive experience possible. Best regards, [Andy

Do not hesitate to use Barzel Lock Do not hesitate to use Barzel Lock! I have been in the lock industry since 1986, and this is one of the best (if not the best) companies that I have ever worked with!