DO NOT PURCHASE FROM THEM NFL stands for "not for long." This company will not be in business very much longer as the word is getting out. Wrong items shipped, late shipments, un-drilled holes in parts, and a college atmosphere for customer service. The customer service rep just told me on the phone "I can't ask the warehouse why your parts are late because they will yell at me". America is the land of opportunity and those that don't take care of their customers get to experience the land of epic failure. This is coming soon to Rustica....just keep watching.

Very poor customer service Very poor customer service. They do not actively listen, and could care less about getting the details right. Expect to be on your own if technical issues arise... they will just keep repeating nonsense that is not logical, while LITERALLY telling you how great and knowledgeable they are (to the point it's hard to get past their self-aggrandizing and shift focus to the real reason why we are both on the phone). They truly do not understand their product, and have zero respect for the customer.

BUYER BEWARE!! BUYER BEWARE!!! They created a duplicate order, charged me twice for the same order and even though their customer service representative IN WRITING said "Yes I do agree with you, this was clearly unintentional.", they want ME TO PAY RETURN SHIPPING or "USE IT ELSEWHERE". THIS COMPANY IS A SCAM. DO NOT GIVE THEM YOUR MONEY!!!! Now my emails go unanswered and they have almost an additional $700 of my money. SCAM SCAM SCAM

Disappointed The hardware I ordered was deemed "cheap and flimsey" by my contractor. The track metal arrived bent and the system itself wasnt as sleek looking as in the photos. If you are ordering a standard track maybe its ok. But the system they had to install a longer track ( overlap and screws sticking out) was really an eye sore. I returned all but the door hangers and while customer service was helpful, i was surprised at how much i had to eat in restocking fees. Because my job needed to be finished right away, i had a metal worker make me a much better and cleaner designed track in one day. Money and time wasted.

Besides awful customer service at purchase a year later thousands of dollars door is just flaking paint off I left a bad review last year when we got a damaged door and they refused to help us properly. Now a year later a door that's over $2000 isn't even properly coated and paint is just chipping off. This company needs to close they are stealing people's money.