Absolutely horrible fit and Service Absolutely horrible fit. I have a thin greyhound mix. I did measurements like the video said, they even called to verify measurements before shipping, I sent photos. Up till then I got great customer service. But when the product got her, I watched their videos and others on YouTube, no way will this brace stay on my dogs leg. The minute she lays down it slides below the knee. I have reached out to customer service with 4 emails including photos and video and the won’t respond back. Horrible waste of money!!!!!!!!!!!!!!!

The Spark of Life is Back Our 12 year old German Shepherd has severe hip dysplasia, but is in overwise great health. She loves walks, but got to the point where she couldn't go for a walk, and she would lie around looking very unhappy. We looked into surgery, but the money is out of our budget range, so we tried the Ortho Dog brace about a month ago. I waited to write the review because at first she didn't really like it because it changed her gait. The first week, I would have given this product three stars. However, she knows the brace means a walk and that makes her happy. We started with very short walks where she would tire out and I thought I would have to carry her home at some points, but we kept at it. But the walks just keep getting longer and she is getting stronger and is much happier. Is this going to "fix" hip dysplasia? No, only surgery would do that. Keep your expectations realistic. For us, this brace has put the spark back in our dog. One month of use for us. Five stars.

you guys are awesome all-round customer service is absolutely… The customer service is absolutely amazing I give them more than five stars if I could and their product is absolutely great but you gotta get it right otherwise contact these people and they will help you out and send them some photos

We ordered the hip ortho support brace… We ordered the hip ortho support brace for our 14 year old poodle with hip issues. The company was great. They called after I ordered to clarify the size of my dog since I had mistakenly inputted the wrong weight. My dog still has issues but the brace provides support to his back legs and makes it easier for him to walk on wood floors, with less slippage. He appears to like it and will wear it the entire day. Thanks

My McNab collie was such a fast runner… My McNab collie was such a fast runner she tore her ACL going full out. After taking her to the Vet he suggested surgery. Our girl, being a rescue baby, suffers from many anxieties, so we decided that experience would not be an option. I couldn't put her through more trauma. Fortunately, I watched a positive Youtube video about Ortho Dog. Following their website instructions, I placed my order.The customer care I received from that moment on was the best I have ever received from any vendor, online or in person. I feel that they would still be there for me anytime going forward. I was even contacted to confirm her measurements, which I did not get correct. Sarah worked with me so the fit was great. Instruction for me to attain success was unlimited. It did take me a few trial and errors to get everything where it needed to be to give Bree the stability she needed. Sarah worked with me every step of the way. It was my learning curve, not the brace. Best decision ever to be a Ortho Dog client - forever grateful.