I am so pleased with the customer… I am so pleased with the customer service here . I have only had a couple days use of the brace for my dogs torn acl but when I finely got it on properly, she just seemed so excited and happy and trying to bounce all over the place. This company was most helpful and I am very grateful to have found them . I will give them 5 stars now because the service I got was amazing! It was a little difficult to get to fit at first but once I did, so far, so good! Very please and next will be for her hip dysplasia

Hope for our Bogart's torn CCL with meniscus tear At the time I purchased the brace I had serious fitting concerns, Abby was kind enough to walk me through and personally checked my measurements. After receiving the CCL brace for our Bogart I sent pics and Sarah replied promptly with fitting corrections that used clear and concise verbal instructions along with directional arrows on the picture. Bogart has varying degrees of happiness with his brace, and I was VERY much on the fence about whether it was helping or hurting... but here we are a week later and he is able to walk and use his leg. I am highly optimistic that he will continue improving. He's a boy and surgery is cost prohibitive and I think it would be absolute misery to place crate limitations on big active boy for 8-12 weeks. Thank you Ortho-Dog for providing help & natural relief! ps- tiny adjustments are needed to the brace throughout the day, but that's no different than any human brace I've ever worn.

Ordered hip hound brace - bad product, worse service Ordered hip hound brace, didn't fit despite following website measurement directions. Company gave me a really hard time and sent nasty email and only have me a partial refund after I filed a pay pal claim. Harness was flimsy and braces not supportive and wouldn't have helped even if they had one that fit.

Absolutely horrible fit and Service Absolutely horrible fit. I have a thin greyhound mix. I did measurements like the video said, they even called to verify measurements before shipping, I sent photos. Up till then I got great customer service. But when the product got her, I watched their videos and others on YouTube, no way will this brace stay on my dogs leg. The minute she lays down it slides below the knee. I have reached out to customer service with 4 emails including photos and video and the won’t respond back. Horrible waste of money!!!!!!!!!!!!!!!

we have a 13 year old chow and brace… we have a 13 year old chow and brace with rest and loving care helped heal his torn CCL. any question i had was quickly answered by ash and i would recommend company and product highly. we felt workmanship was outstanding even though we periodically had to adjust velcro straps. it looks almost new after 10+ weeks of use