Knife never arrived Knife never arrived, after supposedly being despatched twice due to them sending with an inappropriate courier service. Customer service is trash and just decided to stop responding - this was back in April and still no response and no knife. Avoid at all costs, super disappointing.

Awful experience Echoing what others have said, these guys are completely out to lunch when it comes to taking care of their customers. Shipping delays can be forgiven with a little communication but their attitude is weirdly casual and dismissive. I suspect Quiet Carry will be out of business before long. Look elsewhere.

I ordered a shorty with knife blade and… I ordered a shorty with knife blade and they sent me one with the wrong blade. Easy exchange right? No, they refused to exchange it without charging me, so I canceled the order and made it a return. Then I found one used. Fine until I lost a screw, which is proprietary, so I asked how to replace the screw -- no response. Apparently I am on some list now after their error.

Avoid Paid for expedited shipping, yet it took forever to get to me. They sent the wrong item. They asked me to send a picture of it. I did. They told me to send it back and they will send me a new one. Instead of them sending it right away since it was their mistake. Its been a month since they received it and nothing. Emailing them is hit or miss sometimes they respond quickly and other times they don't. I asked them to support me regarding something and they said go talk to a locksmith. For such an expensive product I was expecting to at least have good customer support, but I was wrong. Please avoid.

THE WORST THE WORST! Their products are attractive but the good news ends there... I ordered their Q3 knife/key organizer. The price was stupid high and after adding shipping, tax etc. it totaled $79.88, crazy high, right? But I was stupid and ordered it anyway. No shipping notification came and I inquired. Customer service was totally rude. Every time I asked things like "when will it ship" and "will there be a tracking number provided" I kept getting stuff back "if you're not happy we'll just cancel the order". ??? Their attitude was "if you don't like it we'll just cancel your order". The signal they sent me was "we're not interested in your business". Well now I'm not interested in their business.