Great prduct (Ti Q3 Tool blade). Great product (Ti Q3 Tool blade), nice crafmanship. I received the wrong item (blade version) but they sent me another tool-blade for FREE ! I guess their customer service gets better and better. Keep on taking care of your clients. I will order again.

Poor customer service A few months ago i had bought the Quietcarry waypoint full black an excellent knive i had to have. i ordered it from there website nothing new the package even arrived early but it wasnt delivered a few minutes later i got a message on my phone saying its delivered signed and all at saying it should have been deliverd we werent allowed to sign because of corona i was getting worried and mailled them back there response was you probably forgot you got the packge with a link to DHL with not my signature afther that they did not answer back on anything

This is the worst American based… This is the worst American based company I have dealt with in 20 years. After placing an order, I was advised that I will recieve an email to confirm that the order has been dispatched. I placed the order six days ago and have still not recieved an update. I contacted Quietcarry 4 times over the course of a week and I have been ignored. None of my emails have recieved a response. At this point I am regretting placing an order with this company. If I don't hear back from them in twenty four hours, I will contact my credit card provider to complete a charge back. Quietcarry, if you do read this, remember that customers are the ones thaf run your business. Ignoring customers is how businesses fail. So I suggest you guys get your act together.

THE WORST THE WORST! Their products are attractive but the good news ends there... I ordered their Q3 knife/key organizer. The price was stupid high and after adding shipping, tax etc. it totaled $79.88, crazy high, right? But I was stupid and ordered it anyway. No shipping notification came and I inquired. Customer service was totally rude. Every time I asked things like "when will it ship" and "will there be a tracking number provided" I kept getting stuff back "if you're not happy we'll just cancel the order". ??? Their attitude was "if you don't like it we'll just cancel your order". The signal they sent me was "we're not interested in your business". Well now I'm not interested in their business.

Fantastic Product. Great Service. I bought the iQ and I am more than impressed. The machining is top notch, the action is smooth the setup is perfect and it’s razor sharp. It’s a little smaller than expected, but that actually turns out to be better. So, my only nitpick is maybe they should put some more pics up for size comparison, but that really is all. They were extremely helpful and considerate when communicating with me. I didn’t even have to wait that long to get my order, but if I had it would’ve been totally okay. I have a hard time believing these other reviews simply because my experience was so opposite, but they seem to fail to see that supporting a small business usually comes with a few tradeoffs. They don’t have a staff of 20 people to fulfill orders or answer emails every day, but rather usually just one. That’s a reality of a small business, and in my opinion, what you get in return by far exceeds the slight inconveniences you might experience related to them just simply being understaffed. So if you’re on the fence, just buy it. You won’t be disappointed with the product one bit.