Dehumidifier performance We hired 2 commercial dehumidifiers from the Ipswich branch when our son's bungalow was flooded. We were assured that these would work at temperatures of above 3 degrees. In the 3 days we had them they collected in total less than one bucket full each, The daytime temperatues in the bungalow were 10 to 12 degrees and the night time temperatures above 3 degrees. For this we were charged a full weeks rental of over £150. A total rip-off for 2 buckets of water. Our own domestic dehumidifiers we also used picked up twice the amount of water. On speaking to Hirebase we were told no compensation was possible as the invoice had already been issued. Be very careful when hiring from this company.

Hirebase Milton Keynes branch is really good! This review is for Hirebase Milton Keynes branch. Signed up with two ID’s. The guy there was so helpful. We rented a digger. Next day came on time. Also price/deposit was really good. They also insured it. Amazing experience. Looking forward to work again!

Prices advertised deeply misleading The prices advertised are deeply misleading. For the item I hired the additional costs were: delivery, wear charge, fuel charge, damage waiver & admin charge. You also have to pay a deposit. All-in the cost was double that advertised. The item was delivered on time. The item worked as advertised, but the blades were somewhat blunt, so the job took longer and more effort than it might of. It was collected on time, however it took over a week, including at least 4 phone calls and an email to get my deposit back.

Ripped off and upset Scaffold tower did not arrive after being booked and paid for online. The depot said “nobody told us”. On the revised delivery date the tower was delivered with minor damage which they later claimed I had done and refused to repay me the £400 deposit, even though the hire desk manager had personally unloaded the damaged parts with me. They were unresponsive to my protests. I feel abused.

Hirebase Gateshead cracking customer service Hirebase Gateshead Cracking friendly service May 2021 as a non tradesman can be very off putting going into a builders merchant Trevor was magic and helpful Really spot on customer service