Patch cable is trash Patch cable is trash. For something with a lifetime guarantee it failed faster than any other cable I've had by far. Heavier wire is more rugged, that's just facts. Most of the fancy new stuff is just marketing. If their other products are this level of quality then I don't know, probably steer clear.

GREAT COMPANY They make good products help us acoustic guitar player I use their strings an use their humidity packs like buying their stuff their acoustic guitar strings make my guitar sound good

Arrogant Bullies probably racist I opened a music store where no other exists in 40 miles. Completed all requirements on application. Now they have rejected my dealers account and left me hanging. no explanation. I'm screwed.

D'addario...Great Products and Great Customer Service Their ej99 concert flourocarbon are terrific and transformed my Islander AC-4 into a wonderful sounding ukulele! Also,their customer service representive George that I contacted with questions regarding D'addario strings responded exceptionally quick with good,sound advice and was exceptionally courteous and knowledgeable!Great products and great customer service!!!!

Hailey at D'addario is the best! Hailey at D'addario is super nice and responsive. She responded to my messages super fast and helped the first time I reached out no questions asked. She has made me a customer for life! Good customer service is the biggest difference maker there is!