Excellent service and information. Restoring a very old Banjo Mandolin with rusty strings and a split skin, I contacted D'Addario for help with stringing. George the Consumer Support Specialist, was exceptionally helpful asking several questions over several emails to determine the string tension required for the instrument. I cannot speak highly enough of my experience.

Excellent resolution of problem Had a problem with a single classical guitar string and George resolved it swiftly. He provided a highly professional and competent service - I am very impressed!

After being a member of their Players… After being a member of their Players Circle for over a year, and buying exclusively from them (acquiring points) - they suddenly and without notice locked my account Customer service is a joke - their phone number will only take messages - they won't connect you with a living person Shabby as hell

Arrogant Bullies probably racist I opened a music store where no other exists in 40 miles. Completed all requirements on application. Now they have rejected my dealers account and left me hanging. no explanation. I'm screwed.

my man George my man George was great didn't ask extra unneeded questions and got straight to the point and even helped me learn something new 10/10