If you want contacts, don't move loactions I got contacts at lens crafters in riverside in one appointment. Piece of cake. Then I moved a year or so later and had to renew my contact lense prescription. Go to a new lens crafters location and get a trial pair of the same exact contacts I'ver worn for years. Doc tells me try those for 2 weeks then come back, and he won't finalize the prescription until I come back. Well life got busy. I don't have time to go back to just hear, yup, those same exact lenses from lense crafters still work on the same set of eyes a year later. The doc saw me put them on before I left, and I said yup I remember these they feel great. I put them on the very first try and all. Now I'm too busy with work and a newborn to take 2 hours out of my day driving to a completely pointless follow up appointment to 'finalize' my prescription since it's a different location. Seems like a money grab to me. I just wasted my initial appointment fee and got no refunds for that. So my advice, if you want contact lenses just make sure to never move locations unless you want 2 extra appointments per year. I'll just stick to glasses and save money.

I felt like I was being scolded. I felt like I was being scolded by the doctor who seemed tense and I am 37 years old. The doctor told me if I don't drink more water I "could get an eye infection," causing her to "have to figure out how to treat it." Excuse me? You are lucky I am alive so you can tell me I am dehydrated in the first place. Maybe next time I will go somewhere else.

I went to the Mission Viejo Mall… I went to the Mission Viejo Mall LensCrafters. I needed my glasses adjusted. Roger did an amazing job on both pair of glasses. He was polite and very attentive also. I would highly recommend this store if you need glasses. C. Aufhammer

An Actual Scam My experience details the office of Kathryn Thomas. I would urge nobody come here if you can help it. The doctor will actually charge YOU $25 for THEM being behind if you’d like to reschedule. It’s absolute nonsense but they say their rescheduling policy is strict. If you can’t wait for for over an hour past your appointment, head elsewhere. If they’re behind, you will pay to reschedule.

Easy to navigate the web site and find… Easy to navigate the web site and find what I needed to purchase my glasses