The sales staff is FROM HELL BY CHERYL MARIE The sales staff is FROM HELL. WORST experience of my life at an Eye Exam. The Dr was very nice & efficient but by the time I got to see him & after being made to feel like a FRESH KILL in front of a pack of HYENAS by the sales staff, I JUST wanted OUT & to get away. On top of that, I am a senior & told them I was using my United Health ins. The "boss" with the red hair asked if I had triple A. I said yes & held my triple A, my AARP & United Health, but i want to use my UH discount. She SNATCHED the triple A card from me & proceeded to ring it up saying," This is probably cheaper than anything else." I was SPEECHLESS. Then she hands me the paper to sign & I was so PI$$eD at that point I just signed, grabbed & walked out. It wasn't till I got home that I saw SHE RIPPED ME OFF FOR $46! SHE charged me $96 when my United Health payment was ONLY $50!! I STILL have questions about my RX but I am NOT going back there to their NON STOP pressuring, nagging, pushing, nearly bullying to 'BUY GLASSES, 60%off designer, great sales, GO LOOK at the glasses, Go browse & look thru the glasses, ETC, ETC, ETC. It was UNREAL. I tried to sit in the hall to hide & wait for my appt. & was HARRASSED to "GO BROWSE the GLASSES, Oh you have a few minutes check the displays, there are GREAT sales today, make sure you check out the glasses. I repeatedly said, I am NOT getting glasses today. AGAIN I said I am ONLY here for an exam, THAT didn't stop them! Then as I was paying & being ripped off for my visit & OVERPAID by $46, the idiot girl was STILL PUSHING me to look at & BUY GLASSES! Cause it's a GREAT time to buy! I told her 3TIMES, I am NOT getting glasses. Then finally told her 3 times, I am waiting for a check, I am NOT buying today! Till I had to get mean with her & say, I AM NOT BUYING. (It is NONE of her business the check I was waiting for was my Social Sec. CK!) THIS was at the El Cajon, Parkway Plaza store & I talked to a few others that had issues too. I WORKED AT NORDSTROM FOR YEARS & was in top 5 in sales most of the time. If I had EVER behaved that way, I would have been fired the first week. I have an issue with my RX & I don't even want to go in there & I can't afford to OVERPAY for ANOTHER exam!

Amazing, and will buy here first in the future. Awesome make and ship speed, I had my order in my hand in six days.

I trust Lens Crafters I trust Lens Crafters. I associate Lens Crafters with Quality. I have had two pairs of glasses and I am completely satisfied with them. My issue was being told that because I bought online all adjustments would have to be made at the Lab my glasses came from. Did I miss the small print that said that on the Website? I would not have ordered online if I would have known that.

I love the selection of frames I love the selection of frames, especially designer frames and the 60% off frames and lenses. I bought two pair (regular and sunglasses), and the price was less than the cost of using my vision insurance. Also my prescription was progressive so I had to replace the 1st set because I couldn't read with them. They adjusted the reading level upward and now I can read perfectly. The replacement was easily done by phone with return postage paid, and the new frames and lenses were received within 10 days. Note: Lenscrafter stores are a separate enterprise from Lenscrafters.com, and you cannot return frames and lenses bought online to a store. Also the online pricing is cheaper than the store pricing since the stores have optometrists to assist you and provide measurements specific to the frames you select. If you need alot of help, recommend using the actual stores. Otherwise I was very pleased with my new designer frames and service!

I went to the Mission Viejo Mall… I went to the Mission Viejo Mall LensCrafters. I needed my glasses adjusted. Roger did an amazing job on both pair of glasses. He was polite and very attentive also. I would highly recommend this store if you need glasses. C. Aufhammer