Lisa
GBThey don't even know Rhode Island is a⦠They don't even know Rhode Island is a state! I am trying to order filters and in the address area, there is every state to select in the drop down except Rhode Island. Hello!! We may be the tiniest but we do exist as part of the 50! SMH
John Christian
GBOrdered filters haven't received Ordered filters. Order was paid for, packed and shipped. 2 days later it was confiscated for having counterfeit postage. Filters said it was being corrected and shipped. No more heard. Order not received. $45 up in smoke.
Don McCoy
GBSent the wrong filters I ordered 3 EDR2RXD1 filters and 1 pack of air filters I received 6 W10295370A/W10295370 that replaces Every Drop filter 1/EDR1RXD1. Sent an email with a picture of the incorrect filters and left a message so far no call email no answer on their phone number. They did get the correct air filters. Update: I resent photos of the sent order they replied sending the correct order . We will hopefully get what we ordered.
kris schwartz
GBWater from D Filters AUG. 16, 2023 The replacement water filters I order are right ones first time order. I found this company on the web site, liked the home page and about the company. I did question they about reviews, like most reviews you donβt know who they are or from. I was using A____n and the service from D Filters very good***** I am retired (78) living in CA. Kris
Bill Murray
GBWrong filters sentβ¦ I ordered filters for my refrigerator from an ad that matched my filter number π¬ππ©π π π₯πππ©πͺπ§π ππ§π€π’ πΏ πππ‘π©ππ§βπ¨ π¬πππ¨ππ©π that matched the filter I need. What arrived were nothing like what I ordered; I emailed D Filters to explain the error. Someone named Rachel asked for my refrigerator identification information. I took a picture of the manufacturerβs id tag, along with a picture of the filter I ordered and of one of the ones D Filter sent. βRachelβ responded by saying I was sent the correct filter. A common bait and switch, in my opinion. I recommend avoiding this company at all costs!