It's always perfect to drink Previously I had an under-coutner system. When I had to move...I wasn't able to have another system insalled. My son had a Waterdrop Counter system shipped, unbeknownst to me. I wasn't certain if I would have the same results but...it's wonderful! The water is clean/clear also tells you when it's ready to drink. I love it!

Fast Delivery of Replacement Filters We received our replacement filters very quickly after ordering, and found it to be incredibly simple to take the old ones out and put the new ones in. We are so happy with our delicious and healthy drinking water, we also use it to cook everything. The ease and convenience of the Waterdrop RO system has truly improved our quality of life.

Excellent product and customer service I have had my G2 under counter RO system for over 2 years. Purchase was simple, price was fantastic, installation very easy, I love the system. The customer service has always been first class, A lot of companies, and I have dealt with hundreds, could learn from this company. I have recommended them to many of my friends and aqaintences.

Really slow shipping, instructions could've been clearer The shipping took forever. Around two weeks to get anything. I ordered another company's shower filters and they shipped/arrived within a few days. The installation instructions for the fridge filter were a bit vague and due to not tightening a nut extremely tight, the tube came off after a few days and cause flooding. For compression fittings (where a tiny plug goes into the end of the plastic tube, with a plastic sleeve over the tube, and then a metal nut to screw it all down), tighten very tight to avoid this issue! Wish the instructions were clearer on that.

installation is very simple installation is very simple, my only problem was limited space under my sink, i had to run the hoses to an adjacent space. the filter works great, the taste of our water is very improved , the rate of water flow is very nice.