Always there for the customer Every time I’ve had an issue, the folks at Waterdroo are there to help. Can’t say enough about the “can do” attitude of everyone on their staff.

Absolute first class customer service Absolute first class customer service. Great product that you really can taste the difference with. Always have great deals on, they really do know how to look after their customers. Honestly can't praise them enough, I just wish all companies were this friendly and helpful.

Would like the manual easy to… Would like the manual easy to understand the instructions. The hot water portion tastes little weird maybe because the new filter?? Overall I like it only need one renewal filter and has hot water option

Really slow shipping, instructions could've been clearer The shipping took forever. Around two weeks to get anything. I ordered another company's shower filters and they shipped/arrived within a few days. The installation instructions for the fridge filter were a bit vague and due to not tightening a nut extremely tight, the tube came off after a few days and cause flooding. For compression fittings (where a tiny plug goes into the end of the plastic tube, with a plastic sleeve over the tube, and then a metal nut to screw it all down), tighten very tight to avoid this issue! Wish the instructions were clearer on that.

Great company! I ordered the wrong filters and the company sent me the correct ones for no extra charge and they work perfectly.