Absolute scam of a company Absolute scam of a company. Took our money and then completely ghosted. Never responded to emails and all phone numbers were false numbers. Only contacted us when we disputed the charges, and instead of helping they said to stop the dispute or they will cancel our order. So order cancelled! Please save yourself the headache!!!

Would give a 0 star if I could Would give a 0 star if I could. Have not received my order in over a month. Tried calling only to get a recording during business hours. They never called back. Emailed numerous times sometimes with no response, other times with generic letter stating they are looking into it. “Jay” sent email saying order shipped with no tracking info. That was over two weeks ago. I do not believe this company even exists. Sending letter to BBB along with dispute to my credit card. They charged it right away but you receive NOTHING! Find a reputable company to purchase from because this isn’t it.

Awful awful company Awful awful company. I do not generally leave reviews but the lack of professionalism when speaking with who I'm assuming was "Jay" was astounding. If you want a refund, call your credit card company directly to file a dispute. They are much more helpful. I was charged almost $4,000 and never received what I ordered. Terrible terrible business. Do not order from them!

Will not stand behind their warranty I purchased a 2HP pool for $700.00 from Family Pool Fun less than 1 year ago. Pool pump overheated, tripped the circuit breaker and failed to operate. Jay and the unhelpful staff will not stand behind the warranty. Do your self a favor and take a look at the negative complaints online and on the BBB before doing business with this dishonest company. Next step small claims court.

Do not purchase from this company Do not purchase from this company! I wish my husband had read this reviews prior! We gave Jay an exact diagram of what we needed for our pool cover and what came was not the correct size and we did not realize until our pool people came to put it on. Months back and forth and then a month of no communication. Horrible company, customer service and workers. We have reported this to our credit card company as well as seeking further action. Beware!