Threads different on Replacement pump Replacement pump arrived promptly and in good condition. Upon trying to connect inlet & outlet fittings it became apparent the threads were different. Trip to Pool supply store & local hardware store was required to purchase proper fittings and thread compound. Spent extra 2 hours replacing pump.

Best online ordering place I have found Best online ordering place I have found. Easy to navigate website, great prices and fastest deliveries there is. Excellent customer service and follow up. They are a pleasure to do business with. I've ordered many things and haven't found any better

Product arrived with no instructions, chat agent was no help. I ordered a pool " start up kit" to balance my pool water after we had to drain it to do some surface patching. No instructions at all, a bunch of bottles and packets and no idea what to do with them. Engaged chat agent, sat here forever waiting for canned type answers with no real answer to my question. I am a repeat customer and was just getting ready to order a pool heater from them, thank goodness I learned they place zero value on their customers before doing that !

Excellent customer service and fast shipping I needed to replace the Century 1.5 HP motor on my Hayward Super Pump. I found this company through one of their instructional YouTube videos. Their automated AI Chatbot pointed me to a different motor, so I asked a human representative from this company's online chat service for help. He immediately provided me with a link to the correct motor as well as the tune-up kit I needed for my pump. He even placed everything in my shopping cart for me, making the process super easy. I received my order in just a few days. The new pump arrived via UPS in perfect condition. Thanks to this company's educational videos on YouTube, I was able to successfully replace the motor myself without problems, saving me a lot of money over having a local pool company install it for me. Highly recommend this company for swimming pool pumps and motors!

So far, so good! Pump was delivered quickly, installation was not difficult, and my old Pentair plumbing matched the new Pureline pump dimensions. Motor runs well and programming the variable speed was easy and it works fine. Three minor imperfections: (1) the threading on the motor did not fit the threading on the electrical conduit connector very well (plus the Pureline motor requires a straight connector which is a bit awkward), (2) there is already a chip in the clear plastic filter cover which is hopefully not a sign of a future problem, and (3) despite the fact that this is an Energy Star rated pump, there is no Energy Star sticker on the pump (which is required for me to get a rebate from my local power company). For the great price of the pump, these are minor problems and the real test will be how durable the pump and motor are in the long run. So far, so good!