I recently purchased the solar powered… I recently purchased the solar powered leaf skimmer. It is very easy to use and the customer service department is great. I had a delivery problem when I made them aware it was corrected with the delivery service immediately. My pool is covered with multiple trees and shaded so I will need to figure out my timing to allow the skimmer to fully charge. I am excited about the skimmer and know it will really help me as my leaves start to fall.

Shipping time/process and customer… Shipping time/process and customer service for purchase was great. However, 3 rating due to design choice of Ariel bs prior NX2. Concerned that use of sensors on Ariel model will get scratched eventually by pool side coping and unit will not be long lasting as a result. We will see but thought NX2 spinning front wheels without reliance on sensor feature made more sense—just needed to improve front wheel gears design durability of NX2. But maybe Ariel new design is intended to establish new purchases shortly after 1-yr limited warranty expires and if unit does not last as long as NX2 did.

4th Solar Breeze Skimmer Arial is the 4th version of the solar skimmer. We purchased the first in 2018. My husband is obsessive about keeping the surface of our 38 year old pool clean, so this device has saved him countless hours he used to spend getting errant debris off the surface. My only request would be more options, especially in the mid-west, for getting models diagnosed and repaired. The last one cost us $600 and lasted 3 seasons. Is $200 per season worth it? Probably, but I also hate the idea of the old one going to landfill when it might have been salvageable.

I love the Ariel I love the Ariel. It doesn't seem to do as good a job as my old solar breeze. I run both of them at the same time and the old solar breeze seems to pick up more surface debris. The solar breeze also holds chlorine tablets, the Ariel doesn't. That being said, I still love the Ariel and it does a better job of curving away from the side of the pool instead of hitting the side head on.

I'm very happy with the level of… I'm very happy with the level of professionalism with the customer service team. I've only had Arial for about 2 weeks now she's a workhorse, I noticed when her charge gets low she starts acting a little goofy ( going in circles and takes a time out until fully charged.