Montgomery, Doug
GBThis is one of the worst products! This is one of the worst products I have ever purchased. I have had the unit replaced 3 times, had to buy an extended warranty to cover this horrible product, then had to buy a rebuild kit and fix it myself.
Charles Lewis
GBI'm very happy with the level of… I'm very happy with the level of professionalism with the customer service team. I've only had Arial for about 2 weeks now she's a workhorse, I noticed when her charge gets low she starts acting a little goofy ( going in circles and takes a time out until fully charged.
Tim Thompson
GBMy order took entirely too long to… My order took entirely too long to arrive. It was ordered 12/19/23 and i received it 1/12/2024. Then I discovered that the wrong parts were sent to me. So I waited again for the right parts to come and finally received them on 1/24/2024. I want to add that Kristy was very responsive and helpful in getting the order rectified. I'm thankful that it was during a time when the pool was not being used. If it had been during the swim season, I would be way more critical of the process.
Leslie
GBThis is my second pool surface cleaner This is my second pool surface cleaner. . both solar breeze items. I am so happy that I could get replacement parts! Thank you for making them available.
Andrew Presgraves
GBI love the Ariel I love the Ariel. It doesn't seem to do as good a job as my old solar breeze. I run both of them at the same time and the old solar breeze seems to pick up more surface debris. The solar breeze also holds chlorine tablets, the Ariel doesn't. That being said, I still love the Ariel and it does a better job of curving away from the side of the pool instead of hitting the side head on.