Eric Willette
GBHappy to take your Money, but non-existent customer service Submitted 2 tickets with 6 follow-up emails over 15 days to their online inquiry/customer service email without a single response, after buying a $500 robot and a 12-mth warranty that broke in 3 mths. Terrible service and product, pivoting to the BBB and an attorney to handle from here. Buyer beware
JP
GBLooks great but not up to par Looks great, but very inferior to the original solar breeze NX2 in terms of performance. I still have my original NX2 and it does 2-3 times the results. Might just be because the battery just lasts longer with the same amount of sun. The NX2 likely has more quality/reliability issues, but when it works, it works much better. Plus I love the chlorine tablet trays. I will not be getting another Arial and will just fixing my old one for as long as I can.
JL
GBShipping time/process and customer… Shipping time/process and customer service for purchase was great. However, 3 rating due to design choice of Ariel bs prior NX2. Concerned that use of sensors on Ariel model will get scratched eventually by pool side coping and unit will not be long lasting as a result. We will see but thought NX2 spinning front wheels without reliance on sensor feature made more sense—just needed to improve front wheel gears design durability of NX2. But maybe Ariel new design is intended to establish new purchases shortly after 1-yr limited warranty expires and if unit does not last as long as NX2 did.
Austin Craig
GBI have owned multiple units I have owned multiple units. It has been a game changer for time spent on keeping the pool clean. Highly recommend! Customer service has been stellar any time there was an issue
Barry Solina
GBQuick shipment of my solar skimmer and… Quick shipment of my solar skimmer and it's a great product and it saves me a lot of work!